There are a number of reasons for having a toll free 1800 number for your business including making it easier and more convenient for customers to contact you, as well being able to operate a virtual phone system that you could, in theory, administrate from your cell phone.
Perfect For Small Business Owners
Get To “up” The Presentation of Your Business
Having a toll-free 800# tells your customers you are in business, well established, and ready to resolve whatever problem they may have. Also, having a toll free number, or any phone number for that matter, equates to instant credibility for any website online, mainly business sites.
Some of the most attractive features of 800 numbers are those of call tracking, detailed call reports that can be accessed, call forwarding, the ability to hold conference calls and voice mail. One of the favorite and most used features of 800 numbers is the call-forwarding feature. This allows calls that come in to a business to be forwarded to a personal home phone number or a cell phone number. This gives clients the ability to get a hold of someone any time of day, and also allows the owner of a business or a corporate manager to keep their personal phone number private. Source
Before you make another move, look into getting a toll free phone number for your business, you won’t be sorry.